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On trust, culture and the conversations that actually build both. I recently checked in with my friend Philippa Hann. She’s nearly a year into her role as CEO of Paradigm Norton now and I was fascinated to hear what she’s learned in that time. She’d been reflecting on...
What image does "supervision" conjure up for you? For me, it's the manager at the British Gas call centre who told me off for taking too long in the loo! It's the grey-haired grumpy manager in my first job at Sainsbury's who always seemed to know best. A supposed...
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