Thinking Environment

The conversations that build trust (or Why great leads might not be landing!)

You're sitting with a client who's just said something technically incorrect about pensions. Do you correct them immediately, demonstrating your expertise and making sure they don’t continue to think the impossible is possible? Or do you let it go for now?  It seems...

Why your team isn’t innovating (and what you can do about it!)

The world is changing faster than ever. Global politics, technology, and AI are challenging what we thought was core to our roles. As Brené Brown warns:  I hear experts trying to soothe people's anxiety about AI by offering platitudes like, 'What makes us human will...

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