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The conversations that build trust (or Why great leads might not be landing!)

You're sitting with a client who's just said something technically incorrect about pensions. Do you correct them immediately, demonstrating your expertise and making sure they don’t continue to think the impossible is possible? Or do you let it go for now?  It seems...

Why I think Financial Planners need better than traditional supervision

What image does "supervision" conjure up for you? For me, it's the manager at the British Gas call centre who told me off for taking too long in the loo! It's the grey-haired grumpy manager in my first job at Sainsbury's who always seemed to know best. A supposed...
Congrats on your (team) engagement!

Congrats on your (team) engagement!

This blog considers team engagement, how leaders often stifle it without realising, and what simple steps we can take to improve it. I have a couple of questions that I ask when I’m preparing to work with a team, or give a talk: “What do you think would be a great...

Recruitment in a tough market

Recruitment in a tough market

The challenge of replacing myself! Last year it became clear (to others before me) that I could no longer do my job. A couple of years before, I had reduced my working hours at financial planning firm, Emery Little, to give time to another project. I had started my...

Congrats on your (team) engagement!

Congrats on your (team) engagement!

This blog considers team engagement, how leaders often stifle it without realising, and what simple steps we can take to improve it. I have a couple of questions that I ask when I’m preparing to work with a team, or give a talk: “What do you think would be a great...

Recruitment in a tough market

Recruitment in a tough market

The challenge of replacing myself! Last year it became clear (to others before me) that I could no longer do my job. A couple of years before, I had reduced my working hours at financial planning firm, Emery Little, to give time to another project. I had started my...

Wish you were one of the confident ones?

Wish you were one of the confident ones?

I’ve been noticing for a while now, how many women I work with seem to lack confidence in their abilities. When I ask in the early stages of coaching, or even in development reviews “What is it you would like to achieve?” I hear answers like: “I just want to feel more...

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