Privacy Policy

Our contact details

Name Rebecca Timmins

Address: 15 Roosevelt Avenue, Leighton Buzzard, Beds, LU7 3EN

Phone Number 07929 425276

E-mail becca@whenwethink.me

The type of personal information we collect

We currently collect and process the following information:

Name and contact details
Anonymised statistics based on the use of our website
Data on the engagement with mailings sent to those on our mailing list
Anonymised information relating to sessions

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To be on our mailing list to receive blogs and information about upcoming training
For the purposes of delivering contracted work and invoicing
Notes taken during sessions and training courses (though when retained these are always identified by first name only and for the purposes of supervision and insurance only)

We use the information that you have given us in order communicate with you through mailings, conduct and invoice for contracted work, for insurance purposes, and for reference during my own training and supervision.

We may share information relating to invoicing with our Accountant, and anonymised information may be shared with our supervisors and colleagues for learning and development purposes. We also use Wix for email marketing and so names and email addresses will be shared with them for that specific purpose.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent (where contact details have been provided by you for the purposes of our marketing list). You can remove your consent at any time. You can do this by contacting becca@whenwethink.me or by clicking unsubscribe from our mailing list.

(b) We have a contractual obligation (where you have engaged with us to deliver specific services)

(d) We have a legitimate interest (based on previous work together, in this case data held would be limited to contact details)

How we store your personal information

Your information is securely stored on a Google drive, and on Wix.com.

We keep notes of sessions and course delivery for the time required by our Insurer, which is currently 5 years. We will then dispose your information by permanently deleting from the Google drive.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at becca@whenwethink.me if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at becca@whenwethink.me

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Date Policy was last reviewed: August 2022